You probably know that loyalty is essential in many aspects of life. For example, if you want to form better relationships with other people, you'll need to display some loyalty. But what about the business world? What if your company wants loyal customers? There are a lot of benefits for both...

By John Cunningham

Sometimes it's better to listen.

A friend in need may not always be seeking your advice. They could instead want a sounding board, a shoulder to cry on, or a show of support for a difficult decision they need to make. As a trusted friend, you will serve the relationship well by...